I can't help thinking that River Canal Rescue (RCR) may have shot themselves in the foot. For anyone who doesn't know RCR attends breakdowns of their members boats and tries to fix the problem.
I just received my annual renewal notice and they have changed the offering. For bronze, sliver and gold membership the price now goes up by £45 (our silver goes up from £110 to £155) because they have added compulsory replacement parts cover for things like starter motors and fuel pumps. Well I suppose I only need to bust an alternator to get more than my money back on the parts cover, but £45 is a big hike in premium. I have called them out 4 times in 5 years and only once did it need a new part, and then they couldn't fit it. I'm inclined to drop my membership down to Retainer at £55 (they then will come out and do an hours work for £40 as often as you need them, but no parts cover) .
I think optional parts cover would have been better. As it is, a lot of people might take the same view as me and drop back to retainer and RCR will lose out.
Can anybody out there persuade me otherwise?